teragamez ("we") explains below how the mobile game Hero's Journal (영웅의 성장일지, "the Game") handles your personal information. The Korean version of this policy prevails if the two differ.
1. Information we collect
| Item | Details |
|---|---|
| Guest account | A device identifier created on first launch (the device ID provided by the operating system combined with a random value) and an access token issued by our server. We do not receive your name, email, phone number or advertising ID. |
| Google Play Games link (Android, optional) | Only if you tap "Link Google Play account" in Settings: your Google Play Games player identifier, used so you can continue on a new device. |
| Game records | Save data for each hero slot (class, level, stage, gear, codex, skills, gold, etc.), gem balance and its history, records of daily missions, dungeons and idle-reward claims, save and session times |
| Payments | The product bought, store payment identifiers (purchase token / transaction ID), platform (Android/iOS), time and refund status. Card numbers and other payment-method details are handled by Google and Apple; we never receive them. |
| Ads | An ad transaction value confirming that a rewarded ad was watched to the end. Google AdMob, which shows the ads, may collect your device's advertising identifier and similar data (see section 4). |
2. Why we use it
- To identify your guest account and save your progress — so you can continue after reinstalling on the same device, or on a new device after linking Google Play
- To verify purchases, deliver items and process refunds
- To prevent abuse (manipulating progress, currency, payments or ad rewards) — the server checks how fast a save progresses and may hold rewards when something looks wrong
- To answer your inquiries
We do not use this information for ad personalization or marketing.
3. Retention and deletion
- When you delete your account we immediately erase the guest account, game records and ad records.
- Exception: under the Korean Act on Consumer Protection in Electronic Commerce, records of payments and delivery of goods are kept for 5 years, with the account identifier replaced by an irreversible hash so the record can no longer be linked to you.
- How to delete: email us at the address below. To confirm the account is yours, include whatever you know of: a purchase receipt (order number), the linked Google account, or your hero's name and level. Uninstalling the app alone does not remove the records on our server.
4. Service providers (processing and overseas transfer)
We do not sell or hand over your personal information. We do use the services below to run the Game; their servers may be located outside Korea.
| Company | What they do |
|---|---|
| Amazon Web Services | Hosting the game server and database (storing the information in section 1) |
| Google Play billing and refunds, Google Play Games account linking, AdMob ads — Google Privacy Policy · How Google uses information from sites or apps that use its services | |
| Apple | App Store payments and refunds — Apple Privacy Policy |
Ads: Rewarded ads play only when you tap [Watch ad] yourself (free reward box, extra dungeon entries, doubled idle rewards, etc.). To show and measure ads, Google may process your advertising identifier, device information (model, OS, language, IP address) and ad impression/view records under Google's own policies. You can turn off personalized ads on Android under Settings → Google → Ads, and on iOS under Settings → Privacy & Security → Tracking.
5. Your rights
You may ask at any time to access, correct or delete your information, or to stop its processing. Deletion works as described in section 3; send any other request to the email below. Because there is no sign-up, we confirm your account using a purchase receipt (order number), the linked Google account, or your hero's name and level. We handle requests without delay and tell you the result.
6. Children
We do not knowingly collect personal information from children under 14. If you learn that a child under 14 has used the Game without a guardian's consent, contact us and we will delete the account.
7. How we protect it
- Traffic between the app and our server is encrypted (HTTPS).
- Database access is limited to the people and systems that need it.
- The account identifier on retained payment records is replaced with a hash.
8. Contact
- Publisher: TERAGAMEZ
- Privacy officer: teragamez operator
- Email: [email protected]
9. Changes
If this policy changes, we will announce it on this page and in the Game at least 7 days before it takes effect.